Contacts & Help

World Campus Thanksgiving Holiday Hours

Please note that Penn State World Campus offices will be closed for the Thanksgiving holiday:

  • All Penn State World Campus offices will close at 5:00 p.m. (ET) on Wednesday, November 25, 2020, and will reopen at 8:00 a.m. (ET) on Monday, November 30, 2020.
  • Technical Support provided by the Penn State IT Service Desk will close at 11:00 p.m. on Wednesday, November 25, 2020, and will reopen at 11:00 p.m. on Thursday, November 26, 2020. 

Staff will respond to messages in the order that they were received, when offices reopen. 

Penn State World Campus

US Toll Free: 800-252-3592
Local/International: 814-865-5403
Fax: 814-865-3290
Email: [email protected]

The Pennsylvania State University
301 Outreach Building
University Park PA 16802
Driving directions to the Outreach Building

Have your Penn State ID number ready when you call us. This will get you in touch with the person most knowledgeable about your program area.

Penn State World Campus Leadership

Dr. Renata S. Engel, Vice Provost for Online Education
Dr. Karen I. Pollack, Associate Vice Provost for Online Education
Dr. Clayton Steen, Executive Director of Enrollment Management Services 
Contact Our Leadership.

 
Penn State World Campus Offices
Name Hours (Eastern Time) Contact Information
Academic Advising (Undergraduate)* Monday–Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-3283
Academic Advising contact form
Bursar Office Monday–Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-8300
Email: [email protected]
Fax: 814-863-1385
Career Counseling Monday: 8:00 a.m.–5:00 p.m.
Tuesday: 8:00 a.m.–5:30 p.m.
Wednesday: 8:00 a.m.–7:00 p.m.
Thursday: 8:00 a.m.–5:30 p.m. 
Friday: 8:00 a.m.–7:00 p.m.
Saturday–Sunday: Closed
Email: [email protected]
Financial Aid Monday–Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-867-4244
Email: [email protected]
Fax: 814-863-2633
Military Educational Benefits Office Monday-Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-6638
Email: [email protected]
Fax: 814-863-1385
Registrar Office Monday–Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-5256
Email: [email protected]
Technical Support Open 24 hours, 7 days a week Phone: 814-865-0047
EmailTech Support contact page
World Campus Central** Monday–Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-865-1146
Email: [email protected]

*Nursing and Earth and Mineral Sciences students should contact their departments directly for academic advising assistance.  
**If you are unsure which office can best assist you with your request, please contact World Campus Central.

In compliance with Federal Department of Education regulations, this page lists your options for filing a grievance.