Contacts & Help

Penn State World Campus

US Toll Free: 800-252-3592
Local/International: 814-865-5403
Fax: 814-865-3290
Email: pennstateonline@psu.edu

The Pennsylvania State University
301 Outreach Building
University Park PA 16802
Driving directions to the Outreach Building

Have your Penn State ID number ready when you call us. This will get you in touch with the person most knowledgeable about your program area.

Please note: Our phones are very active as we help students prepare to start the spring 2018 semester. We may be able to respond more quickly to email, and we encourage you to send your question or request via email if possible. 

Penn State World Campus Offices
Name Hours (Eastern Time) Contact Information
Undergraduate Academic Advising* Monday–Thursday: 8:00 a.m.–9:00 p.m.
Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-3283
Email: advising@outreach.psu.edu
 
Technical Support Monday–Friday: 8:00 a.m.–11:59 p.m.
Saturday: 10:00 a.m.–7:00 p.m.
Sunday: 10:00 a.m.–11:59 p.m.
Phone: 814-865-0047
EmailTech Support Contact Page
Registrar Office Monday–Thursday: 8:00 a.m.–9:30 p.m.
Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-5256
Email: registration@outreach.psu.edu
Financial Aid Monday–Thursday: 8:00 a.m.–8:00 p.m.
Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-867-4244
Email: financialaid@outreach.psu.edu
Fax: 814-863-2633
Bursar Office Monday–Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-8300
Email: bfo@outreach.psu.edu
Fax: 814-863-1385
Career Counseling Monday: 8:00 a.m.–5:00 p.m.
Tuesday: 8:00 a.m.–5:30 p.m.
Wednesday: 8:00 a.m.–7:00 p.m.
Thursday: 8:00 a.m.–5:30 p.m. 
Friday: 8:00 a.m.–7:00 p.m.
Saturday–Sunday: Closed
Email: careercounseling@outreach.psu.edu
AOL IM: PSUWCCareer

*Nursing and Earth and Mineral Sciences students should contact their departments directly for academic advising assistance.

In compliance with Federal Department of Education regulations, this page lists your options for filing a grievance.