Contacts & Help

Penn State World Campus

US Toll Free: 800-252-3592
Local/International: 814-865-5403
Fax: 814-865-3290
Email: pennstateonline@psu.edu

The Pennsylvania State University
301 Outreach Building
University Park PA 16802
Driving directions to the Outreach Building

Have your Penn State ID number ready when you call us. This will get you in touch with the person most knowledgeable about your program area.

Please note that Penn State World Campus offices will be closed for the Thanksgiving holiday:

Penn State World Campus Thanksgiving Holiday Office Hours
Name Hours
Technical Support Wednesday, November 22: Office closes at 5:00 p.m. 
Thursday, November 23 and Friday, November 24: Closed
Saturday, November 25: Office reopens at 12:00 a.m.
All Other Offices: Undergraduate Academic Advising, Bursar Office, Career Counseling, Financial Aid Office, Registrar Office Wednesday, November 22: Offices close at 5:00 p.m.
Thursday, November 23 through Sunday, November 26: Closed
Monday, November 27: Offices reopen at 8:00 a.m.
Penn State World Campus Offices
Name Hours (Eastern Time) Contact Information
Undergraduate Academic Advising* Monday–Thursday: 8:00 a.m.–9:00 p.m.
Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-3283
Email: advising@outreach.psu.edu
 
Technical Support Monday–Friday: 8:00 a.m.–11:59 p.m.
Saturday: 10:00 a.m.–7:00 p.m.
Sunday: 10:00 a.m.–11:59 p.m.
Phone: 814-865-0047
EmailTech Support Contact Page
Registrar Office Monday–Thursday: 8:00 a.m.–9:30 p.m.
Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-5256
Email: registration@outreach.psu.edu
Financial Aid Monday–Thursday: 8:00 a.m.–8:00 p.m.
Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-867-4244
Email: financialaid@outreach.psu.edu
Fax: 814-863-2633
Bursar Office Monday–Friday: 8:00 a.m.–5:00 p.m.
Saturday–Sunday: Closed
Phone: 814-863-8300
Email: bfo@outreach.psu.edu
Fax: 814-863-1385
Career Counseling Monday: 8:00 a.m.–5:00 p.m.
Tuesday: 8:00 a.m.–5:30 p.m.
Wednesday: 8:00 a.m.–7:00 p.m.
Thursday: 8:00 a.m.–5:30 p.m. 
Friday: 8:00 a.m.–7:00 p.m.
Saturday–Sunday: Closed
Email: careercounseling@outreach.psu.edu
AOL IM: PSUWCCareer

*Nursing and Earth and Mineral Sciences students should contact their departments directly for academic advising assistance.

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