Contacts & Help

Penn State World Campus

Have your Penn State ID number ready when you call us. This will get you in touch with the person most knowledgeable about your program area.

Penn State World Campus Leadership

Dr. Renata S. Engel, Vice Provost for Online Education
Dr. Karen I. Pollack, Associate Vice Provost for Online Education
Dr. Clayton Steen, Associate Vice President, Online Education Enrollment Strategy 
Contact Our Leadership.

Penn State World Campus Offices

Name	Hours (Eastern Time)	Contact Information
Academic Advising (Undergraduate)*	Monday–Friday: 8:00 a.m.–5:00 p.m. Saturday–Sunday: Closed	Phone: 814-863-3283 Academic Advising contact form
Academic Support Center	Monday–Friday: 8:00 a.m.–5:00 p.m. Saturday–Sunday: Closed	Email: [email protected]
Bursar Office	Monday–Friday: 8:00 a.m.–5:00 p.m. Saturday–Sunday: Closed	Phone: 814-863-8300 Email: [email protected] Fax: 814-863-1385
Career Counseling	Monday: 8:00 a.m.–5:00 p.m. Tuesday: 8:00 a.m.–5:30 p.m. Wednesday: 8:00 a.m.–7:00 p.m. Thursday: 8:00 a.m.–5:30 p.m.  Friday: 8:00 a.m.–7:00 p.m. Saturday–Sunday: Closed	Email: [email protected]
Financial Aid	Monday–Friday: 8:00 a.m.–5:00 p.m. Saturday–Sunday: Closed	Phone: 814-867-4244 Email: [email protected] Fax: 814-863-2633
Military Educational Benefits Office	Monday-Friday: 8:00 a.m.–5:00 p.m. Saturday–Sunday: Closed	Phone: 814-863-6638 Email: [email protected] Fax: 814-863-1385
Registrar Office	Monday–Friday: 8:00 a.m.–5:00 p.m. Saturday–Sunday: Closed	Phone: 814-863-5256 Email: [email protected]
Technical Support	Open 24 hours, 7 days a week	Phone: 814-865-0047 Email: Tech Support contact page
World Campus Central**	Monday–Friday: 8:00 a.m.–5:00 p.m. Saturday–Sunday: Closed	Phone: 814-865-1146 Email: [email protected]

*Nursing and Earth and Mineral Sciences students should contact their departments directly for academic advising assistance.  
**If you are unsure which office can best assist you with your request, please contact World Campus Central.

In compliance with Federal Department of Education regulations, this page lists your options for filing a grievance.