Technical Support

The Penn State IT Service Desk is available to help World Campus students with technology and computer questions. We provide information and resources to help you access Penn State systems, ensure that your personal information is secure, set up your computer to help you be productive, and learn about technology tools and services.

Prepare Yourself and Your Computer

  • Follow our computer best practices to securely access your classes and important Penn State resources and save files online for your course work so that they will not be lost if you encounter computer issues.
  • Review our technical requirements to find out the minimum technical specifications for taking World Campus courses.

Get Technology Training

Make the most out of technology tools and services at Penn State through IT Learning & Development. You can learn about Penn State’s wide range of technology services and our self-paced learning resources.


Student Disability Services can help you request any disability accommodations you may need.

The Penn State IT Service Desk is not responsible for installation, user training, or technical support of assistive technologies that are used by World Campus students or faculty. Students and faculty are encouraged to contact their assistive technology vendor for support. The Penn State IT Service Desk will, however, assist these individuals with navigating Penn State websites while using their assistive technologies.