While you are a student, you may experience challenges related to your academic progress or standing. Penn State World Campus has experienced staff representatives ready to help you address situations you might encounter on your way to completing your degree or certificate program — though we find that you can resolve most issues simply by communicating directly with your instructor.
Many of your questions about academic advising, withdrawal, grade deferral, and re-enrollment can be answered on the Penn State Student Affairs website. Additionally, you can learn about our Leave of Absence policy on the Penn State Registrar website.
Requests Regarding a Grade
If your request pertains to a grade you received, please be aware that grades are under the purview of the course instructor and outlined in each course syllabus. Review Penn State’s grading policy for more information.
If you are unable to resolve a grade dispute with your instructor, you may be able to request grade mediation and adjudication. You will need to make this request to the associate dean or director of academic affairs of the college offering the course no later than ten weeks following the posting of your final grade in LionPATH.
If you’re not sure where to submit the grade mediation and adjudication form or if you have other academic concerns, please contact our office by submitting the Academic Concern Request form. In some situations, we may need to contact your course instructor or academic department to address your specific situation and identify you in our communications with faculty.
Academic Concern Request Form
This form is for reporting academic concerns. For reporting student conduct concerns, visit our Student Accountability and Academic Misconduct page. For reporting health concerns, financial concerns, or concerns about a natural disaster or crime of violence, visit our Care and Concern page.
Fill out this Academic Concern Request form, and we will follow up with you as soon as possible during University business hours. If you have any questions, please call 814-865-0915.
Please note that this form is not to be used for emergencies. If you have a crisis and you are:
- currently in the United States, call the Penn State Crisis Line at 1-877-229-6400, call 911, or use the Crisis Text Line by texting LIONS to 741741
- outside the United States, contact local emergency services in your current location
