Contact our Teams

Our staff can help you with any questions or assistance you may need as a World Campus student. If you are unsure which office can best assist you with your request, please contact our World Campus Central team.

It is helpful to have your Penn State ID number ready when you call us. This will allow our staff to better assist you.

World Campus Winter Holiday Hours

Please note that Penn State World Campus offices will be closed during the winter holidays and break between the fall and spring semesters.

All Penn State World Campus offices will close at 5:00 p.m. (ET) on Monday, December 23, 2024, and will reopen at 8:00 a.m. (ET) on Thursday, January 2, 2025.

You will not be able to leave voice messages for staff while our offices are closed, and staff will not be responding to emails.

Staff will begin to respond to email inquiries and will be available via telephone when our offices reopen on January 2. We will address all inquiries in the order they have been received, and ask for your understanding as we work to respond to all students who have contacted us.

US Toll Free: 800-252-3592 
Local/International: 814-865-5403 
Fax: 814-865-3290 
Email: [email protected]

The Pennsylvania State University
128 Outreach Innovation Building
100 Innovation Blvd.
University Park, PA 16803

Dr. Renata S. Engel, Vice Provost for Online Education 
Dr. Karen I. Pollack, Associate Vice Provost for Online Education 
Dr. Clayton Steen, Associate Vice President, Online Education Enrollment Strategy

Contact our leadership

Hours (Eastern Time)

  • Monday–Friday: 8:00 a.m.–5:00 p.m.
  • Saturday–Sunday: Closed

Contact Information

Academic Advising Team

Military Academic Advisers

Hours (Eastern Time)

  • Monday–Friday: 8:00 a.m.–5:00 p.m.
  • Saturday–Sunday: Closed

Contact Information

Hours (Eastern Time)

  • Monday–Friday: 8:00 a.m.–5:00 p.m.
  • Saturday–Sunday: Closed

Contact Information

Hours (Eastern Time)

  • Monday–Friday: 8:00 a.m.–8:00 p.m.
  • Saturday–Sunday: Closed

Contact Information

Career Services Team

Hours (Eastern Time)

  • Monday–Friday: 8:00 a.m.–5:00 p.m.
  • Saturday–Sunday: Closed

Contact Information

Hours (Eastern Time)

  • Monday–Friday: 8:00 a.m.–5:00 p.m.
  • Saturday–Sunday: Closed

Contact Information

Hours (Eastern Time)

  • Monday–Friday: 8:00 a.m.–5:00 p.m.
  • Saturday–Sunday: Closed

Contact Information

Hours (Eastern Time)

  • Monday–Friday: 8:00 a.m.–5:00 p.m.
  • Saturday–Sunday: Closed
  • Virtual Drop-In Hours Monday through Friday from 1:00 p.m. to 2:00 p.m. (ET) 

Contact Information

Student Affairs Team

Hours (Eastern Time)

  • Monday–Friday: 8:00 a.m.–5:00 p.m.
  • Saturday–Sunday: Closed

Contact Information

Student Disability Services Team

Hours (Eastern Time)

  • Open 24 hours, 7 days a week

Contact Information

Hours (Eastern Time)

  • Monday–Friday: 8:00 a.m.–5:00 p.m.
  • Saturday–Sunday: Closed

Contact Information

Transfer Credit Services Team

Hours (Eastern Time)

  • Monday–Friday: 8:00 a.m.–5:00 p.m.
  • Saturday–Sunday: Closed

Contact Information