Mental Health Services

During your time as a student, you may experience challenges or encounter situations that affect many aspects of your life, including your academic studies. If you are experiencing personal circumstances that feel overwhelming, Penn State World Campus can provide an assortment of valuable mental health resources.

Staff members of Counseling and Psychological Services (CAPS) and Penn State World Campus Mental Health Services follow all professional standards and abide by state and federal laws. Information shared with the Mental Health Case Manager is held in the strictest confidence consistent with professional and ethical standards and state and federal law. Our mental health staff will not release information or discuss your situation with anyone else without your consent, except in cases of harm to self, harm to others, child or elder abuse, or as required by federal or state laws.  

On-Demand Resources 

You can explore these options on your own at any time. 

Online mental health screenings

Confidential online screenings for a sampling of mental health concerns are available through the Penn State Counseling and Psychological Services (CAPS) website. Screenings take only a few minutes, and results are immediate. No identifying information is collected, though you may opt to share your results with a mental health professional or service provider for further evaluation. Screenings may help identify concerns with: 

  • Depression
  • Bipolar disorder
  • Alcohol problems
  • Eating disorders
  • Generalized anxiety disorder
  • Post-traumatic stress disorder (PTSD)


If you are suffering from anxiety and depression, you can use WellTrack, a self-help platform, to gain help through basic education and facilitated insight and self-understanding. Students can sign up, complete a self-assessment, and then participate in interactive programs designed to address symptoms of depression, anxiety, and stress management while also building coping skills and resilience. WellTrack also includes companion iOS and Android phone apps that can help you track your moods and see improvement over time. Results can be shared with a provider if you choose. To get started with WellTrack, sign up here.

[email protected]

The online [email protected] portal provides tips, resources, and articles about three key topic areas: Succeed, Thrive, and Matter. You can take a brief quiz and set personal development goals within the platform, then explore content that can help you reach those goals. All information is customized to your interests and maintains your privacy and anonymity. To access the platform, create an account with your Penn State credentials. 

Thriving Campus

You can use Penn State's access to the Thriving Campus mental health provider database to find a provider in your area. The platform populates a list of providers and their services that are in the vicinity of other universities that also subscribe to Thriving Campus. Providers in more than 40 states are listed on the platform. If you cannot find a provider via Thriving Campus, you can also use the Psychology Today provider database

Case Management Services

Our Mental Health Case Manager, Katie Marshall, offers supportive case management services during which she assesses your needs as a student and provides recommendations for gaining support. Katie provides case management and outreach programming to Penn State World Campus students, faculty, and staff, in partnership with World Campus and University Park CAPS. Case management is not counseling, but it can help you navigate a situation that is detrimental to your mental health.

Case management involves a confidential consultation to identify evaluation of stressors and challenges, and a connection to resources — including programs, services, and professionals — that may be available in your local community. Many agencies provide beneficial services and resources, and may be located within traveling distance.

Case Management Activities

  • Consultation — an initial phone call or virtual appointment with our Case Manager to discuss your concerns and follow up with recommendations

  • Supportive and empathic approach — a confidential space for you to talk about life events that cause or have caused distress and may benefit from a referral to resources in your local community

  • Community resources referral — a connection to local mental health and community-based resources

Student groups, faculty, or staff who wish to learn more about a specific mental health topic may request to schedule a presentation. Please contact our Mental Health Case Manager by calling 814-863-0395 with requests.

Start the Conversation

If you would like to schedule a consultation with Katie or learn more about our mental health resources, you may call 814-863-0395 (available Monday–Friday, 8:00 a.m.–5:00 p.m. ET) to schedule an appointment. When calling, identify that you are a World Campus student to be connected with Katie.

You may also begin by completing the CAPS web formThis form should not be used in emergencies. CAPS may not respond to emails for several days, and email communication is not confidential. If you have a crisis, please call the Penn State Crisis Line at 1-877-229-6400, or contact local emergency services if you are outside the United States. 

If you are a University Park student, view available CAPS locations, or if you are located at another Penn State campus, you can search for counseling information at your campus