Email and Communication Strategies

Email and Communication Strategies

In the online learning environment, you will interact with your instructor most frequently through email. Whether you are seeking feedback or have questions regarding an assignment, the interactions you have with your instructor should be courteous and professional. These videos offer helpful tips and best practices for interacting with your instructors, as well as your fellow classmates.

Email Tips

Penn State World Campus students need to send messages to professors on a regular basis. It's important to approach every correspondence with a professional tone and avoid emoticons, shorthand, or other informal email practices.

Conflict Resolution

Most issues in the classroom can be resolved quickly and easily. Use the strategies from this video to resolve conflicts before they become distracting.