Technical Support - Contact Us

You can find answers to some frequently asked questions in the World Campus Knowledgebase. Or, you can fill out our email webform or give us a call with any questions you have!

Chat

Talk with us online in a one-on-one chat environment. The first time you use our chat tool, you may be prompted to download a small file (1.43 MB) — the chat client — which is automatically deleted at the end of your chat session.

Chat Hours

Monday through Friday — 8:00 a.m. until midnight (Eastern Time)
Saturday — 10:00 a.m. until 7:00 p.m. (Eastern Time)
Sunday — 10:00 a.m. until midnight (Eastern Time)

Our chat feature is unavailable at this time. Please check back later.

Phone

If you need technical support and the above methods are not available to you, please call us at one of the following numbers:

1-800-252-3592, option 4  (toll free within the United States)
or
1-814-865-0047 (local and international calls)

Phone Hours

Monday through Friday — 8:00 a.m. until midnight (Eastern Time)
Saturday — 10:00 a.m. until 7:00 p.m. (Eastern Time)
Sunday — 10:00 a.m. until midnight (Eastern Time)

If the World Campus and Continuing Education HelpDesk is closed and you require general ANGEL assistance, you can contact the IT Service Desk at 814-865-HELP (4357). Please note that the IT Service Desk is only able to assist with general ANGEL inquiries.

Email Webform

Submit your question via our email webform.