Technical Support

Members of our World Campus & Continuing Education HelpDesk, available seven days a week, are ready to help address any computer or technical concerns you have! We want to make sure that you’re prepared to pursue your Penn State degree via the World Campus. Whether you need help logging into a class or you want advice about how to make your computer run faster, you can contact the team at our HelpDesk for assistance.

Our mission is to remove technology as a barrier to student success.

Get to Know the World Campus & Continuing Education HelpDesk

Our Services

We provide students with assistance in many areas, including (but not limited to) the following:

  • your Penn State Access Account, including password assistance
  • the ANGEL Learning Management System
  • Penn State email
  • general operating system (Windows/Mac OS) questions
  • general web browser questions
  • software listed on the Technical Requirements page

If you have a computer or technical issue that isn’t on this list, please feel free to contact us and we’ll do our best to help you!

In addition to providing assistance to students, we help ensure that World Campus courses are functioning properly, and we evaluate whether new technologies can improve your educational experience.

Contact Us

You can chat with us online, give us a call, or send us an email — whichever is most convenient. Or, search the World Campus Knowledgebase to find answers to frequently asked questions.
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Meet the HelpDesk Team

Get to know our team of dedicated staff members who are eager to assist you however they can!
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Prepare Yourself and Your Computer

Best Practices for Students

Tips to make sure you can access your classes and important Penn State resources, no matter where you are.
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Technical Requirements

Find out the minimum technical specifications for taking World Campus courses.
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Accommodating Disabilities

Penn State welcomes students with disabilities into the University's educational programs.
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Policy on Auxiliary Aids/Assistive Technologies (AT)

The Penn State World Campus & Continuing Education HelpDesk is not responsible for installation, user training, or technical support of Assistive Technologies that are used by World Campus students or faculty.
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