The Penn State World Campus has experienced staff representatives ready to help you address situations you might encounter on your way to completing your degree or certificate program—though we find that you can resolve most issues simply by communicating directly with your instructor.
In order to assist you in some situations, you can expect that we may need to contact your course instructor or academic department. We may be better able to address your specific situation if we are able to identify you in communicating with faculty. Please indicate in the mediation request form whether you prefer to remain anonymous.
If your request pertains to a grade you received, please be aware that grades are under the purview of the course instructor. Review Penn State's grading policy for more information.
How Do I Request Mediation?
Fill out the form below and we will follow up with you.
The fields marked with an asterisk (*) are required.