Search Our Knowledgebase
Welcome to the Penn State online knowledgebase, our vast collection of frequent questions and their answers. Use the field below to ask us a question about Penn State online. The most popular questions asked can be viewed at the bottom of the page.
Type your complete question and click Submit.
Example: How do I access my courses?
World Campus Contacts
Call or Email
You may be asked to provide information, such as your Penn State ID number, when calling the main World Campus phone line. This will get you in touch with the person most knowledgeable about your program area.
Hours of Operation (Eastern Time)
Student Enrollment Services
Monday–Thursday: 8:00 a.m.–9:30 p.m.
In compliance with federal Department of Education regulations, this page lists your options for filing a grievance.